PAYMENT METHODS

 

CREDIT CARDS

We accept Visa & Mastercard. Note, cards issued by local banks which do not carry one of the logos listed above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative.

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PAYPAL

Use any payment method on the growing list of ways to fund a PayPal account in your country. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

CURRENCY

While you can choose your local currency with the currency selector, all items are priced and charged in IDR at checkout. We recommend contacting your bank to find out their current currency exchange rate and their currency policy.

 

SHIPPING & DELIVERIES

Orders placed late on Fridays, Holidays or during the weekend, will be processed by our shipper on the next business day.

Please note, all international packages may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information.

 

PROCESSING TIME

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. 

ORDERING

MAKING CHANGES TO AN ORDER & CANCELING AN ORDER

Unfortunately, we are not able to change out the items in an order once the order has been placed.

PREORDERS

Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. The estimated arrival date for the item will be displayed on the product page. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches our warehouse. You will not be billed for the item until it ships. We will send you an email when the item arrives as well as when the item ships out.

RETURNS & EXCHANGES

POLICY

Currently we does not accept returns.  We do however offer exchanges.

CONDITION

Items returned to be exchanged must be unworn, unwashed, undamaged, unused, and with all original tags attached. 

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taluindonesia@gmail.com